Private Lessons Policies
Payment Policy
The invoice will be sent out within the last 2 weeks of the previous month so that payment can be collected during the first week of every month.
The payment will cover the entire month, and a receipt can be issued to you electronically (via email) or hard copy (given the week after).
Cheques and e-transfers are accepted form of payment.
Lesson Cancellation Policy
Any cancelled lessons (for any other reason than the exemptions below) will not be refunded/credited over to the next month.
Make up lessons may be scheduled, but that is up to the teacher's schedule and availability. It is not guaranteed.
ILLNESSES and FAMILY EMERGENCIES will be refunded/credited over to the next month. Please give the teacher a minimum of 24hr notice.
No-Show Policy
If teachers show up to teach, and the student is not home for the lesson (without any prior notice), this lesson will still be charged.
Parents/students must give a notice if related to illness or family emergency to avoid this charge.
Termination Policy
If parents and students wish to terminate the lessons, please plan for a 2-week notice. Emergency termination will not require a 2-week notice.
Parents/students may choose not to be present at these lessons, however, the lessons will still be charged.