Private Lessons Policies
Payment Policy
The invoice will be sent out within the last 2 weeks of the previous month so that payment can be collected during the first week of every month.
The payment will cover the entire month, and a receipt can be issued to you electronically (via email) or hard copy (given the week after).
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Cheques and e-transfers are accepted form of payment.
Lesson Cancellation Policy
Any cancelled lessons (for any other reason than the exemptions below) will not be refunded/credited over to the next month.
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Make up lessons may be scheduled, but that is up to the teacher's schedule and availability. It is not guaranteed.
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ILLNESSES and FAMILY EMERGENCIES will be refunded/credited over to the next month. Please give the teacher a minimum of 24hr notice.
No-Show Policy
If teachers show up to teach, and the student is not home for the lesson (without any prior notice), this lesson will still be charged.
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Parents/students must give a notice if related to illness or family emergency to avoid this charge.
Termination Policy
If parents and students wish to terminate the lessons, please plan for a 2-week notice. Emergency termination will not require a 2-week notice.
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Parents/students may choose not to be present at these lessons, however, the lessons will still be charged.